Clicks Hero

Fulfillment Policy

Order Processing:

Orders are processed within 1 business days of receipt.
Customers will receive an order confirmation email upon successful payment.
Digital products/services are delivered electronically to the email address provided during the purchase.

Delivery:

For digital products, delivery is instant upon payment completion.
In case of any technical issues preventing delivery, please contact our support team at dylan.clickshero@gmail.com

Service Commencement:

For service-based purchases, work will begin within 3 business days following the receipt of payment.
The estimated timeline for service completion will be provided to the customer before the order is processed.

2. Refund Policy

Digital Products:

Due to the nature of digital products, all sales are final. Refunds are only provided if the product is defective or not as described. Please contact us within 7 days of purchase for a refund request.

Services:

Refunds for services rendered will be evaluated on a case-by-case basis. If the service has not commenced, a full refund may be issued.
If the service is partially completed, a prorated refund may be offered. Refund requests must be made within 7 days of purchase.

Refund Process:

To request a refund, please contact us at dylan.clickshero@gmail.com with your order details.
Approved refunds will be processed within 7 business days, and a credit will be applied to your original payment method.

3. Cancellation Policy

Digital Products:

Orders for digital products cannot be canceled once the payment is processed.

Services:

Customers may cancel service orders before work begins for a full refund.
If work has already commenced, cancellations will be subject to a cancellation fee equivalent to 50% of the service fee. The remaining balance may be refunded, depending on the progress of the work.

How to Cancel:

To cancel your order, please contact us at dylan.clickshero@gmail.com with your order details.

4. Contact Information

For any questions or concerns regarding this policy, please contact us at:

Email: dylan.clickshero@gmail.com
Phone: 480-757-2771